Help Topics
Do you need an account to purchase items on American Outlaw Jeep Parts?
No, account creation is optional. If you create an account your information will be saved, but otherwise you only need to supply your First Name, Last Name, and Email Address to proceed to checkout with the products in your cart. Whatever your choice, click the "My Account" or "Log In" link to either create an account or proceed without one.
What information is mandatory for my account?
To create a new account (from the "My Account" or "Log In" link), you will be asked for your First Name, Last Name, Email Address, and Password (which you must enter twice). That is the only required information to maintain an active account with American Outlaw Jeep Parts.
Can other information be saved in my account?
Yes. If you are logged in to your account and want to add further information, such as an billing/shipping addresses and payment information, click the icon next to "Edit account information like addresses, payment profiles, or change your password" on the My Account page. Here, you can change your password, add a billing and/or shipping address, or add a credit card number to your payment information. Any information you save on that page (My Account Info) will be used in the checkout process.
What if I forget or need to change my account password?
If you forgot your password, click the "My Account" or "Log In" link. Under the option Sign in to Your Account, click the "Forgot your password?" link. Enter you email address in the space provided and you will receive an email with instructions to reset you password. If you want to change your password, log in to your account and click on the icon next to "Edit account information like addresses, payment profiles, or change your password" on the My Account page. Under the General heading, click the Change Password link and enter your new password twice in the spaces provided.
Is American Outlaw Jeep Parts's shopping cart secure?
Yes. All account pages in American Outlaw Jeep Parts use a SSL to encrypt your connection. You can click in your browser's menu bar next to the URL to verify the secure connection. While logged into the American Outlaw Jeep Parts's My Account area, the URL will point to the Cartooga SSL directory, which will generate a unique URL structure for each individual customer.
What payment types does American Outlaw Jeep Parts accept?
American Outlaw Jeep Parts accepts Visa, American Express, Mastercard, Discover, and PayPal.
How do I order?
Simply click the Add to Cart button found on every product page to add products to the cart. You may continue to add items to your cart until your order is complete. Click on the "Cart" link at the bottom of the page or the "Proceed to Cart" link on the side of every page (except the Home page) to return to your shopping cart. Click the Checkout button to complete your purchase. On the Checkout page you will enter your shipping and billing address, select shipping options, and enter payment information (all of which are saved from your account if you have previously entered that information in the "My Account" area). Review your order and then click the Submit Order button once to complete the order.
How do I enter a Coupon Code?
On the Cart page, enter your coupon code above the Continue Shopping and Check Out buttons and then click the Validate Code button to check the coupon code. If it is valid, the discount will be calculated automatically.
How do I use a Gift Card on American Outlaw Jeep Parts?
To apply a Gift Card to your purchase, click the icon next to "Redeem a Gift Card and apply the balance as an account credit" on the My Account page. You will need to enter the Gift Card Number and Verification Code to apply your card for future purchases.
Will American Outlaw Jeep Parts save my old carts if I did not finish a purchase?
Yes. To view saved carts from previous visits to the site, click the icon next to "View and merge cart contents from previous sessions" on the My Account page. You will also have the option to marge all saved carts into you current cart. Carts from previous sessions will only be saved if you were logged in.
